Policies

Privacy Policy

Prior to your first appointment, you will be required to complete a confidential health history form. This form must be updated once a year or any time there are significant changes to your health history (surgery, major illness, etc.). The information in your file can only be released with your consent or as required by law. In order to best serve you, I may discuss your case with other healthcare practitioners.

Cancellation Policy

Hey, I get it. Life happens. However, as a sole practitioner, 100% of my income comes from my valued clients (that's you!). When you cancel on short notice, my livelihood is jeopardized. You are also taking an appointment slot away from someone else who could benefit from my care.

I have a 24-hour cancellation policy. If you cancel or reschedule your appointment with less than 24 hours' notice, and if that time slot does not get refilled, you will be invoiced for the full treatment cost. Gotta cancel? Donate your appointment to a friend! It's win-win: They get a fabulous massage while you get off the hook.

Please note that insurance providers do not cover missed appointments. Future appointments cannot be scheduled until your invoice is paid. Thank you for valuing my time.


Refusal of Service

For safety purposes, I reserve the right to refuse or discontinue treatment at any time. Reasons may include, but are not limited to, the following:

  • intoxication
  • derogatory or bigoted comments
  • sexual or romantic advances
  • illness or infectious conditions
  • contagious or unidentified skin conditions (ex. rashes, warts, mysterious bug bites)

If you are sick, please reschedule your appointment. If you develop a skin condition, please clear it with your doctor before receiving massage. Thank you for keeping my home practice safe.